Shipping
1. Import duties and value-added taxes are not included in the item price or shipping charges. These charges are the buyer&x27;s responsibility. Please check with your country&x27;s customs office to determine what these additional costs will be prior to buying.
2. We always offer Aliexpress Standard shipping, itrsquos the most economical and safest shipping method.
If you want a faster shipping method, you can choose DHL or EMS when you place the order. (The extra shipping fees have to be charged if destination address is on DHL remote Areasrsquo list.)
3. Aliexpress Standard shipping contains China Post, HK Post, Singapore Post and other popular Posts, the final shipping carrier will be optimized assigned by Aliexpress Shipping Official. Generally tracking information is available within 3 -7 days, and you can get more details here by entering tracking number:
http://global.cainiao.com/index.htm
4.Order will dispatch within 48 working hours once the payment confirmed, we will inform you immediately, when you purchased the products or color are not available. All items can be shipped by DHL, EMS, HK Post and Singapore Post with trucking No for checking parcel statues online , please truly to us if you have not get your items within 30 days from payment .
* DHL, UPS and FedEx normally takes 3-7 days to reach you.
* EMS normally reaches you in 7-15 days.
* Aliexpress Standard Shipping normally reaches worldwide in 10-25 days.
Warranty
1. Once shipment arrived, please CHECK if the products in GOOD condition. If any damage of the package please do not accept the package and feedback to us.
2. ALL LCD Tested working before sending, Please DO NOT INSTALL before Testing. LET US KNOW BEFORE INSTALLATION (ONLY Connect LCD to mainboard for testing), WARRANTY VOID if LCD damaged after Installation. Order Non-Refundable If you are satisfied with the products after testing. THEN you may install on your phone.
3. Pleaseinform us WITHIN 3 DAYS after receiving the parcel if you are dissatisfied with products (Realpictures, videos and other evidence must be given, escpecially the "KC" tag to proveyou bought the item for us), then we will offer replacement /refund if the products are not asdescribed.
We will treat that the products received in good condition and working well as described if itrsquos BEYOND 3 DAYS.
4. IF LCD Already Installed and find some issue. Please send us back within 3 days. If the LCD is NOT broken or damaged, we will send you the replacement (The return shipping fee will be paid by you, we will pay the shipping fee for resending.)
5. If the item is your possession more than 7 days, it is considered used /second ndashhand, we will Only offer replacement service after we get your return item.
Feedback
1. We appreciate if you could give us 5 STAR Feedback and leave Positive Feedback on Aliexpress after the transaction is completed, and we will give you some discount or some gift for your next order.
2. If you are not satisfy with our goods please don&x27;t leave negative before contact us. Please kindlycontact us to our email or online contact us. We will offer a good solution for you.
FAQ
1. Is there any discount for bulky order?
Yes, we can provide wholesale price. If you want to place a bulky order, you can contact us by station letter or order message, wersquoll reply you within 24 hours (except holiday)
2. How soon is my order shipped after I placed my order?
When your payment have been confirmed by Aliexpress. In general, it will takes about 24 hours after you make the payment. It depends on the payment method that you choose.
3. Will I get tracking details when my order ships?
Yes, after we shipped the goods, we offer the tracking number soon on Aliexpress. However, there is a time delay of the tracking system, so the tracking information is available within 5 ndash 10 days.
4. What should I do if a part I receive is damaged?
It is extremely rare to receive a damaged part because we have a quality test on all of ours parts
before packing them. And the key point is that we pack the item very well before shipping them out.
It&x27;s necessary and important to shoot a video when you unwrap the package, and it will be a valid
evidence when you receive damaged lcds. If you can&x27;t provide the video, we couldn&x27;t believe it is damaged in the transit, and we will not responsible for any
damage cases.